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Harper Green

ofsted

MyChildAtSchool (MCAS)

Our New Online Payment System

 

MyChildAtSchool (MCAS) will be our online payment system from 1st June 2026 (we will no longer use parent pay). The majority of our parents and carers have already registered to use the MCAS app to view attendance, behaviour and timetables. This change is designed to make school life simpler. You will no longer need to use ParentPay. By moving our payments into MCAS, everything you need—from tracking progress to paying for school meals and trips—will be available within this single app.

Over May Half Term, we will be moving any dinner money from your ParentPay account to your MCAS account. This will mean that any positive balances will still be available to your child on their return after half term. From 2pm Friday, 29th May the online payment facility goes LIVE in your MCAS app. Any credit remaining on your child’s dinner money account in ParentPay will be automatically transferred to MCAS. You do not need to take any action. As the majority of parents already use MCAS, there will be very little change for you.

To prepare, please ensure the following:

New to MCAS?

If you have not yet registered for MCAS, please check your email inbox for an activation email and follow the instructions. If you require any further support, please email bromcomsupport@harpergreen.net or office@harpergreen.net

Find out more at www.harpergreen.net/bromcom

 

 

 

MyChildAtSchool Migration Frequently Asked Questions

We understand that changing systems can be a transition. To assist with this, we have included a helpful FAQ below. Thank you for your continued support as we work to improve our services for our families.

Q. Why are we changing from ParentPay?

We are moving to Bromcom’s MyChildAtSchool (MCAS) portal to provide a "one-stop shop" for parents. Instead of using different apps for payments, attendance, and reports, you can now access everything in one place. The majority of parents already have access to MCAS.

 

Q. What happens to the money currently in my ParentPay account?
Any existing credit balances for Dinner Money will be automatically transferred to your MCAS account. You do not need to request a refund from ParentPay unless you are leaving the school.

 

Q. How do I log in to the new system?
If you are a new user, you will receive an activation email from the school. You can then download the MyChildAtSchool app on your smartphone or access it via a web browser. Use the email address the school has on file to register.

 

Q. Can I still use ParentPay?
No. After 22nd May 2026, ParentPay will be deactivated for our school. All future payments for meals, trips, and clubs must be made through MCAS.

 

Q. What if I have more than one child at the school?
The MCAS app allows you to link multiple children to one account. You can easily switch between your children’s profiles within the app dashboard.

 

Q. What if I am partway through a payment for a trip?
If you have already paid instalments for a trip via ParentPay, these records will be migrated to the new system. Your MCAS account will show the remaining balance owed, and you can continue your payments there.

 

Q. Is the new payment system secure?
Yes. Bromcom uses industry-standard encryption and secure payment gateways to ensure your financial data is protected. No card details are stored by the school.

 

Q. What if I don't have a smartphone?
You can still manage payments and view school information through any web browser on a computer or tablet by visiting www.mychildatschool.com.